From team augmentation or smaller methods update projects to comprehensive turnkey automation structure/Make tasks, E Tech Group has the appropriate click here people, know-how, and market practical experience to deliver for you.

Will communicate with Operations making sure that the anticipations with regards to QA aid to your strategies are met

more initiatives, assignments or tasks could possibly be assigned in order to assist the Division/organization satisfy their aims and giving the final word company to our Clients. 

building process performance report on each day / weekly / regular foundation to display the overall performance charts to The inner (functions) & exterior clients. 

You will Engage in a job in retention while you talk collaboratively with gross sales to handle any buyer difficulties. 

Be open up and aware of dependable coaching, take an Lively part in efficiency arranging and objective setting.

the center and soul of our Group is our individuals. We’re a staff of mission-driven engineers that has a passion for purposeful innovation and collaboration to resolve advanced true-planet difficulties for our consumers. We are constantly looking for like-minded expertise!

Maintains records and prepares statistical experiences to evaluate overall performance of instructors and check progress of trainees. 

accomplish simple troubleshooting ways in accordance with the situation and coordinate with other departments when wanted.

an experienced demeanor with the chance to just take ownership of each chat, contact or email and find a solution For each customer.

buyer interactions and produce actionable insights to spice up staff overall performance, enhance profitability & improve customer knowledge.

capability to reply to typical inquiries or grievances from shoppers, regulatory companies, or customers from the organization Group. capacity to properly current details to best management, public teams, and/or boards of administrators

About us Etech provides upcoming-generation BPO remedies. a worldwide minority-owned company, Etech has developed and trademarked how to show your data into strategic insights. Leveraging the power of artificial moreover human intelligence Etech boosts education and coaching to target essential behaviors creating enhanced customer ordeals and shareholder worth. Etech introduced in 2003 with only four hundred workforce and an individual Get hold of Centre in Nacogdoches, Texas.

Listening Practices: Attentive and Energetic listening; has the persistence to hear individuals out and can properly restate the view of Many others.